Having had various promises on telephone which never materialised and sitting in a bar for an hour waiting for a guy to show up with contracts I gave up - if Simulsat really want their customers back they need to tidy up their act - not everyone wants to use the internet.

Torresat arrived a day early and did my neighbour's - no charge for installation but 6 months rental up front. Good reception, channel selection not incredible but it'll do and the boxes they fit let you record and also have an event timer so you can record more than 1 channel. Good alternative if you've got no space for a big dish - like me.